Our OnDemand is more and more frequently acting borked. Specifically, when you press the buttons, nothing happens. The other night the borkage was truly bad, so I called 244-5990 to see what was up. The guy answering the phone asked me if I’d ever used it before and then actually said
“Well, it’s a free service”.
Like I’m supposed to be okay with it not working when I most want it to work because I don’t pay for it directly. Nevermind that I spend more money each month on Comcast than I do on any other utility. Nevermind that when I called to cancel they pointed out that the OnDemand is a service designed to keep my interest and business instead of me switching to The Dish Network. Nevermind that I pay about $10/month on pay-per-view movies delivered through OnDemand.
Free service, my butt.